Welcome to Interactive Annual Report 2021-22

Product portfolio

YOUR-GO-TO BRANDS

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TEA

Black tea | Specialty tea | Fruit & Herbal tea | Cold infusions | Iced tea | Ready-to-drink tea

COFFEE

Whole bean | Roast & Ground | K-Cups/coffee pods | Instant coffee

FOODS

Salt | Pulses | Besan (Chickpea flour | Poha (flattened rice) | Spices | Ready-to-cook mixes | Dry Fruits | Millets based breakfast cereals and snacks | Ready to Eat

LIQUID BEVERAGES

Natural mineral water | Packaged drinking water | Functional beverages | Other

OUT-OF-HOME

Cafes

Our presence

GLOBAL PRESENCE

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Workforce by region

3,183

India

132

USA

464

UK

45

Other regions

CANADA

  • Tetley
  • teapigs
  • Tata Tea

USA

  • Tetley
  • Good Earth
  • teapigs
  • Eight O' Clock

UK & EUROPE

  • Tetley
  • teapigs
  • Good Earth
  • Vitax
  • Tata Tea
  • Tata Salt
  • Good Earth

SOUTH AFRICA

  • Tetley
  • Laager

MIDDLE EAST

  • Tetley
  • Tata Tea
  • Tata Soulfull
  • Tata Salt

INDIA

  • Tata Tea
  • Tetley
  • Tata Tea 1868
  • Tata Coffee Grand
  • Sonnets by
  • Tata Coffee
  • Tata Salt
  • Tata Sampann
  • Tata Soulfull
  • Tata Q
  • Himalayan
  • Tata Copper Plus Water
  • Tata Gluco Plus
  • Tata Fruski
  • Tata Starbucks

AUSTRALIA

  • Tetley
  • teapigs
  • Tata Tea
  • Tata Salt
  • Good Earth Kombucha

Legend

Tea

Coffee

Foods

Liquid Beverages

Out-of-Home

N. Chandrasekaran Chairman

Chairman’s letter

BUILT FOR GROWTH

"As I had shared with you in last year’s Annual Report, we had identified six strategic priorities for the business. These priorities are key building blocks that power the Company’s growth agenda, and I am pleased to report that we have made substantial progress against each of these during the course of this year."

Know More Meet the board
Sunil D’Souza MD & CEO

Message from the MD and CEO's desk

ON A STEADY PATH TO PROGRESS

"We will continue to leverage the trust that the brand inspires, expand our portfolio and increase our footprint to reach more consumers in India. Currently, we reach over 201 million+ households in India and distribute to over 2.6 million outlets."

Know More Meet the Leadership team

Key performance review

MEASURING OUR PROGRESS

  • FINANCIAL
  • SEGMENTAL
  • ENVIRONMENTAL
  • SOCIAL
  • GOVERNANCE
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FINANCIAL

REVENUE FROM OPERATIONS

(INR CRORES)

  • FY 21-2212,425
  • FY 20-2111,602
  • FY 19-209,637


7% (9%*)
increase

EBITDA

(INR CRORES)

  • FY 21-221,749
  • FY 20-211,569
  • FY 19-201,310


11%
increase

PROFIT BEFORE TAX AND EXCEPTIONAL ITEMS

(INR CRORES)

  • FY 21-221,508
  • FY 20-211,342
  • FY 19-201,084


12%
increase

GROUP NET PROFIT

(INR CRORES)

  • FY 21-221,015
  • FY 20-21930
  • FY 19-20460


9%
increase

RETURN ON CAPITAL EMPLOYED

(ROCE) (%)

  • FY 21-2232.8
  • FY 20-2134.7
  • FY 19-2026.2

SEGMENTAL

INDIA BUSINESS

(INR CRORES)

  • FY 21-227,914
  • FY 20-217,003
  • FY 19-205,402


13%
increase

INTERNATIONAL BEVERAGES

(INR CRORES)

  • FY 21-223,336
  • FY 20-213,508
  • FY 19-203,226


-5% (1%*)
increase

NON-BRANDED BUSINESS

(INR CRORES)

  • FY 21-221,214
  • FY 20-211,122
  • FY 19-20975


8%
increase

ENVIRONMENTAL

GHG EMISSIONS

(MTCO2e)

  • FY 21-2212,61023,015
  • FY 20-2113,25919,083
  • FY 19-2011,73116,869

The increase in GHG emissions between FY 19-20 to FY 21-22 is because of the integration of the Foods business and addition of a new location to the operational

*Assurance underway

RENEWABLE ENERGY

(%)

  • FY 21-2224.0
  • FY 20-2125.8
  • FY 19-2014.1

100%

EPR compliance in India. All our Beverages production facilities globally are zero waste to landfill since 2019

150 MILLION LITRES

Of water recharged through Project Jalodari. It will contribute to same amount of recharge annually going forward

FOUNDING MEMBER

Of the India Plastics Pact

SOCIAL

TOTAL LEARNING HOURS

(HOURS)

  • FY 21-2223,360
  • FY 20-2133,511
  • FY 19-2014,157

INVESTMENTS IN CSR PROGRAMMES

(INR CRORES)

  • FY 21-2213.5
  • FY 20-2112.0
  • FY 19-2010.9
  • Zero investor complaints as on 31 March 2022
  • 8,500+ volunteering hours with the help of 3,500+ volunteers in FY 21-22

GOVERNANCE

  • 55% Independent Directors on Board as on 4 May 2022
  • 96% Board attendance during FY 21-22
  • 100% attendance of committee meetings during FY 21-22

Enabled by Our Strategic Priorities

S1

STRENGTHEN AND ACCELERATE CORE BUSINESS

During the year, we invested in our brands, and expanded into new target markets with impactful campaigns and premium products. We gained market share in our core categories while stepping up innovation across our portfolio.

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Enabled by Our Strategic Priorities

S2

DRIVE DIGITAL AND INNOVATION

We are leveraging the power of digital to gain new market and consumer insights while optimising resources and processes.

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Enabled by Our Strategic Priorities

S3

UNLOCK SYNERGIES

We are making the organisation more effective and agile on multiple fronts. It was a year of unlocking synergies, with acquisitions and divestments, restructuring initiatives, and fast-tracking the integration of newly acquired businesses. We will continue to optimise and transform the supply chain For Better.

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Enabled by Our Strategic Priorities

S4

EXPLORE NEW OPPORTUNITIES

We are continually exploring and evaluating new opportunities to grow - both organically and inorganically. During the year, we entered the Ready to Eat category with Tata Q, expanded into new markets with Tata Sampann, accelerated the growth momentum for NourishCo, multiplied the reach of Tata Soulfull and forayed into the energy drinks market in the UK with Good Earth. Tata Starbucks recorded its highest ever number of store openings during the year.

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Enabled by Our Strategic Priorities

S5

CREATE A FUTURE-READY ORGANISATION

We are strengthening our future readiness by building a purpose-led organisation, augmenting our capabilities across businesses and fostering an inclusive culture. We are also leveraging technology and scaling our supply chain for better effectiveness and agility.

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Enabled by Our Strategic Priorities

S6

EMBED SUSTAINABILITY

At Tata Consumer Products, we operate our business in a manner that strives for better nutrition, better sourcing, better communities and a better planet.

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Value creation model

CREATING VALUE FOR ALL

  • INPUTS
  • OUTPUTS
  • OUTCOMES

INPUTS

Financial Capital

Sources of funds debt: INR 1,468 Crore; equity INR 1,6294 Crore

Capex: INR 273 Crore; Working capital: INR 3,963 Crore

Intellectual Capital

R&D expenditure: INR 23.87 crores in 2021-22

39 dedicated R&D personnel

Human Capital

Global employee strength: 3,700+

Diversity: 32% women in workforce

Social & Relationship Capital

Community: Spent INR 13+ crore; 5 thematic areas; 8+ partnerships for CSR implementation

Value chain partners: 12.8 lakh directly serviced outlets; 11,000+ distribution partners (including retailers and D2C)

Natural Capital

Water used for operations: 1.7 lakh KL

0.6 lakhs MWh of electricity; 24% of renewable energy sourced

Manufactured Capital

119 locations worldwide (including manufacturing units, corporate offices and dedicated third party units)

OUTPUTS

Financial Capital

Revenue from operations: INR 12,425 crore; Market Capitalisation: INR 71,645 crore

ROCE: 32.8%; ROE: 6.4%; Dividend Payout Ratio: 63% on Standalone Net Profit

Intellectual Capital

25 new products launched in India and other geographies

2 patents filed, 3 patents under filing

Human Capital

Employee advocacy: Internal transfers and referrals filling 50% of the open positions

95% talent retention (global graded population)

Social & Relationship Capital

Community: 8 CSR programmes positively impacting 8 lakh beneficiaries

Value chain partners: 3 times increase in distributors as compared to the previous year

Natural Capital

Responsible manufacturing operations: Zero waste to landfills across beverage units, 7,000+ tonnes of recycled material in packaging

Manufactured Capital

1.44 million tonnes of production globally

OUTCOMES

Financial Capital

Growth in consolidated revenue: 7% and net profits: 9%

Share price CAGR 40% over last 5 years

Intellectual Capital

Innovation to sales: 2x of previous year

Awards recognising excellence in packaging innovation; 500 tonnes of packaging material reduction

Human Capital

Future-ready workforce

Organisational culture – sense of belonging and a culture of openness

Social & Relationship Capital

Driving premiumisation – scaling up our premium portfolio across core categories

201+ million households reach in India

Natural Capital

Strong advocacy of environmental stewardship extending beyond our boundaries

Continued contribution to Sustainable Development Goals (SDGs)

Manufactured Capital

Agile and future-ready manufacturing facilities

Safety enhancement by automation

Stories in focus

Stakeholder engagement and materiality

IDENTIFYING PRIORITIES THROUGH ENGAGEMENT

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Integrated thinking across capitals

LEVERAGING OUR
CAPITALS EFFECTIVELY

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Risk management

MANAGING RISKS AND UNCERTAINTIES

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