Corporate governance (ethics, integrity and accountability)

Robust corporate governance that considers stakeholder concerns, builds trust, oversees business strategies, and ensures fiscal accountability, ethical corporate behaviour, and fairness to all stakeholders lie at the crux of achieving our long-term mission

Responsible marketing

Consumers expect meaningful and transparent information (e.g., calorific information) for aiding dietary choices. Providing the same is key to maintaining consumer trust

Consumers connect

Consumers increasingly want products that are:

• Healthy, seasonal and nutritional
• Good for the planet and ethically sourced
• Social media friendly and with sensory appeal

We can grow our business in the long term by meeting these consumer needs and leveraging key consumer trends

Innovation and technology

Product innovation

We launched new products, across categories and markets, expanding our portfolio to satisfy a broader range of consumer needs.

Technology in operations

We are focused on automating and digitalising our operations to achieve higher operational efficiencies. Power of technology has also taken centre stage in marketing operations, where we are using data driven insights for product innovation and consumer connect.

Product stewardship (Quality, safety and lifecycle management)

Poor quality or contamination could result in safety issues, reputational damage, financial losses, and product recalls. Consumers are also increasingly curious about the impacts of various lifecycle stages of the products they consume, including packing material used and waste generated.

Employee wellness - Engagement and health and safety

Our people are both the creators and caretakers of our culture and values. Ensuring high employee engagement and filling key positions with the right talent remain critical to maintaining our competitive advantage.

Adherence to best practices on safety is important for the well-being of our employees and stakeholders.

Employee wellness - Engagement and health and safety

Our people are both the creators and caretakers of our culture and values. Ensuring high employee engagement and filling key positions with the right talent remain critical to maintaining our competitive advantage.

Adherence to best practices on safety is important for the well-being of our employees and stakeholders.

Equitability (Diversity and inclusion)

Diversity is the key to building a wellbalanced workforce, where individuals feel safe, included and respected. We are focused on increasing the number of women in our workforce and ensuring equal pay across genders.

Community engagement and welfare

Contributing positively to the communities is the ethos of every Tata group company. We support essential workers and vulnerable sections of society through focused interventions.

Training and education

We encourage learning and development by offering relevant training (online and offline) and making a wide variety of knowledge resources available.

Human rights in value chain

Safeguarding human rights in our value chain (payment of minimum wages, avoidance of forced and child labour, among others) are critical to the integrity of our value chain

Value chain management - dealers, retailers, suppliers, farmer connect

• Managing all social risks prevalent in the value chain while also fostering longterm relationships is key to success
• Combating counterfeit products has also emerged as a key concern

Circular economy

We are committed to efficient resource consumption and optimised packaging with zero compromise on product quality and safety. Combating challenges such as cost, market performance, consumer protection, as well as water and waste management, we ensure our packaging is fit-for-purpose and made from low-impact material, or material, which is reusable or recyclable at the end of its life.

Access to nutrition

Measures to develop products with better nutrition and educating customer to understand their own nutritional needs is important in our ambition to mitigate nutritional gaps among consumers.

Responsible sourcing

Sustainable agricultural practices facilitate better farm yields and productivity while also making our plantations and farming areas a safe and sustainable place for communities to work and thrive.

Driving Net Zero

We focus on increasing energy efficiency and amping up renewable energy in our energy mix. Integrating climate change risks in the organisation's strategy helps:

• Better corporate reputation
• Mitigate risks facing agricultural produces that we are dependent on
• Better operational efficiency
• Enhance cost savings

Preserving Nature and Biodiversity

Being mindful and making a positive difference to the land, flora, fauna and the environment around us is integral to our strategy and we strive to keep our ecological impact in check.