For us, product sustainability is of paramount importance and we pursue it across our business life-cycle stages–starting from sourcing. Our sourcing strategy stresses on adopting responsible procuring practices. We are the founding members of the ‘trustea’ initiative in India, which is a sustainability code and verification system for the Indian tea sector. 55% of tea that we source in India is trustea certified.

We partner with the Rainforest Alliance (RA) for our international markets; 100% of Tetley tea in our international markets is RA certified. We are also founding members of the Ethical Tea Partnership (ETP) in UK, which is a non-commercial partnership of tea companies committed to improving the lives of tea workers and their environment.

We are continuously striving to mitigate the impacts of climate change. We have embedded sustainability practices into our operations, while also putting into place a robust risk management process. This process helps identify climate-related risks and opportunities, in addition to mitigation actions. We are committed to achieving operational efficiencies and cost savings, building resilient supply chains, and creating long-term value creation for all stakeholders. We have made a commitment of reaching Net Zero across our global operations by 2040.

We aim to transition from linear to circular business models—be it packaging, waste, or water management. Our R&D function is focused on making packaging more sustainable by incorporating practices pertaining to weight reduction, optimisation, and switching to sustainable alternatives.

We are a founding member of the India Plastics Pact and are also a member of the UK Plastics Pact and the Europe Plastics Pact. Through such forums, we act collaboratively with regulators, peers, and other stakeholders towards limiting the impact of plastics and packaging on the planet.

Prevention of biodiversity loss was a point of major deliberations in the UN’s Conference of Parties meeting in 2022 (COP 27, hosted by Egypt). Although Tata Consumer’s operations do not pose any material risks to biodiversity directly, we have been investing our efforts towards making a positive impact on conserving nature. Our current efforts in this direction focus on the conservation of biodiversity hotspots and forests including, guarding forest areas and preventing human encroachment.

Taking into consideration the welfare of the communities around our operational areas is imperative for us. In keeping with this thought, we undertake socially relevant projects that create a lasting positive impact.

This sense of responsibility also drives our engagement with employees, further manifesting across issues pertaining to health and safety, employee diversity, and equal opportunity.

In keeping with our aim of helping our consumers make healthier choices, we have strengthened our focus on the health and wellness portfolio. During the year, we launched a number of new products based on the global key consumer trends across health and wellness.

Our aim is to have 100% sustainable products by volume by 2040 and to increase consumer awareness about the nutritional contents of our products.

For detailed ESG disclosures, please refer to the Business Responsibility and Sustainability Report (BRSR).