FY 20-21 in review
Committed to delivering better
FINANCIAL
We maintain an unwavering focus on quality, consumer trends and operational efficiency. This reflected in our strong financial results across key parameters in FY 20-21.
Rs. 11,602 Crs
Revenue from Operations
Rs. 1,569 Crs
EBITDA
Rs. 930 Crs
Group Net Profit
~Rs. 2,421 Crs
Net Cash*
*Cash and Cash equivalents (net of total borrowings) as on 31st March 2021
PROCUREMENT
We are committed to bringing our consumers only the best of nature and science. Sustainable sourcing is at the heart of our responsible procurement efforts.
60%
Of procurement for India tea business from trustea‑certified farms
~100%
Of procurement for Tetley tea in the International business from Rainforest Alliance‑certified farms
OPERATIONAL
We are focused on integrating and streamlining our operations to maximise our effectiveness.
185.4 Mn Kg
Sales Volume – Tea
17 Mn Kg
Sales Volume – Coffee
1,332 Mn Kg
Sales Volume – Salt
Sales volume numbers include India and international business.
SUSTAINABILITY
Being mindful and making a positive difference to the land and the environment around us is integral to our strategy and we strive to keep our ecological impact in check.
Among the 27%
Of companies that reached Leadership level in the Food & Beverages processing group globally on the CDP Index 2020
Zero waste
To landfill for global Beverages business
53%
Recyclable packaging for Tata Salt (FY 20-21)
SALES AND DISTRIBUTION (S&D)
We are modernising our distribution to ensure our products reach consumers across diverse markets with best-in-class service. We are digitising the network to access real-time data and results and enable proactive decision-making.
3x
Rural feet on street
6.5 lakh
Outlets billed directly (as on 31st March 2021)
100%
Direct channel partner automation
1,500
Direct distributors
2,500*
Sub distributors
300*
Super stockists
2,000
Rural distributors
5.2%
Contribution of e-commerce to total sales
17 days 
Working Capital reduction from 59 days in FY 19-20 to 42 days FY 20-21, despite unprecedented inflation in tea prices driving high tea inventory levels
*All numbers as of 31st March 2021 for India
PEOPLE
The well-being and professional development of our people is paramount to us. We are an equal opportunity employer, and we encourage and nurture a diverse and inclusive culture.
34%
Women in the workforce
33,511
Hours of training sessions
COMMUNITY
We contribute to the community around us through our sustainability programmes and CSR efforts. Our employees underline their philanthropic spirit through volunteering and community participation.
800,000
Lives benefited through our sustainability and CSR programmes
4,500+
Employee volunteering hours
*Note: All numbers as of 31st March 2021