About this Report
Corporate Identity
Introduction
At A Glance
Geographic Presence
Brand Strength
Performance & Progress
From the Chairman’s Desk
Q&A with the Managing Director & CEO
Performance Highlights
Strategic Review
Market Context
Business Model
Strategic Roadmap
Stakeholder Value Creation
Risks and Mitigation
COVID-19 Response
Operating Review
Tea & Coffee
Foods
Liquid Beverages
Out-of-home
Process Advancements
Responsibility & Governance
Sustainability
Board of Directors
Management Team
10 - Year Financial Highlights
Statutory Reports
Board's Report
Management Discussion and Analysis
Corporate Governance Report
Business Responsibility Report
Financial Statements
Standalone
Consolidated
Subsidiary Companies' Financial Highlights
Notice
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ANNUAL REPORT 2019-20
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Strategic Review
Business Model
Business Model
CREATING
BETTER VALUE
Our business model supports our growth and defines the activities we engage in, the relationships we depend on and the value we create for each of our stakeholders.
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